FAQs
Q: Can I return the item if it doesn't work for me?
Yes. Sure, If you product is damaged or doesn’t work as described, just reach out to us within 30 days of receiving the product and you can exchange, credit note or get a refund.
Exceptional support. You can contact us by sending your message here: Contact Page
Q: How do I check the status of my order?
A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.
Q: Do you provide a quality guarantee for all the products being sold?
A: At Wild Hartley we pride ourselves on high quality products and if you find the product doesn't meet your standards please contact us immediately. We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed.
Q: How can I get in contact with you?
A: Our boutique on Maling Road, Canterbury is open Tue - Sat 10am - 4:30pm AEST, you can email or call them and they will respond during opening hours. maling@wildhartley.com.au or +61 (0) 460 964 710.
Q: Do you offer a refund if I don't like the product?
A: If you change your mind, we offer a full refund on your order with 30 days.
Q: How do I order on your website?
A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.